Overview
HOW TO CREATE A SERVICE REQUEST
User
Resolution
Step 1: Accessing ESMS
- Open a browser
- Enter esms.agco.ca in the address bar and hit Enter
Step 2: Signing into ESMS
- Once you are on ESMS.AGCO.CA page, Click sign in on the upper right-hand side
Step 3: Create a Service Request
- Click on Request a Service
Step 4: Select the Service Category
- You can select the category for your request
- If you do not find the category, you can search for the request type on the top right-hand side
- If you do not find the category your request, you can submit a General Service Request
Step 5: Service Request Overview & Request Service
- Once you located the service you are looking for, there will be a brief overview of the service and next steps.
- Click on Request Service
Step 6: Create & Submit Service Request
- Fill out the Service Request
- Click Submit Service Request (Ticket) has now been created and submitted.
Additional Resources
ESMS - How to Video