Overview
Upgrading to the latest version of iOS software provides the latest features, security updates, and bug fixes.
User
Resolution
Step1: Ensure the device is plugged in, charging and connected to Wi-Fi
Step 2: Unlock your iPhone, go to “Settings”
- Locate the “Settings” App by: • Swiping all the way to the right (to the last page of your apps) where you will find the “App Library”, search for “Settings”. Or
- Swipe down from the middle of the iPhone home screen and search for “Settings”
Step 3: From "Settings" scroll until you find "General"
Step 4: From “General” select “Software Update”
Step 5: Select “Download and Install”
- Wait for Updates to refresh
- Select “Download and Install”
- Device will begin downloading the update
Note: When the download is complete, you will be prompted to install. This will require the iPhone to restart. Updates can take up to 30 min to install
Step 6: Once the update is completed the following screen will be displayed.
