Overview
This is used to request assistance with any technical problems or failures within the database, such as connectivity issues, data corruption, outages, or performance degradation.
Who can submit this request?
How we process your request
Typical resolution time:
3 business day
Process:
After you submit your request, Database admin will:
- Review the request
- A team member will contact you to assist with the request
Before you submit a ticket, you will need to:
- Gather all pertinent information about your request